Effective date: November 5, 2026
These Terms of Use ("Terms") apply to Remote Desktop: RDP & VNC (the "App") for iPhone and iPad, published by Maple Ltd ("Maple", "we", "us"). By downloading or using the App you agree to these Terms and to Apple's Licensed Application End User License Agreement (Standard EULA). If something in these Terms conflicts with the Standard EULA, the Standard EULA applies. How we handle information is described in our Privacy Policy.
1. The App
The App lets you view and control computers you have access to, over the RDP and VNC protocols. It connects directly from your device to those computers; Maple does not operate any server in between.
2. Free use
The App is free to download. Without Pro, you can connect over RDP and VNC with sessions of up to 15 minutes each. When a session reaches 15 minutes it ends, and you can reconnect straight away to start a new session.
3. Remote Desktop Pro
Remote Desktop Pro removes the 15-minute limit and adds features such as keeping sessions alive in the background and in Picture in Picture, several sessions at once, an external display, Wake-on-LAN, finding computers on your network, iCloud sync, RD Gateway, Shortcuts and Siri, and Statistics and the AI Assistant. The App lists the current Pro features before you buy.
Pro is available as:
- Weekly: an auto-renewing subscription, US$1.99 per week;
- Yearly: an auto-renewing subscription, US$19.99 per year;
- Lifetime: a one-time purchase, US$39.99, with no renewal.
Prices in other countries are set by the App Store in your local currency. The price shown in the App and on the App Store before you confirm is the price you pay.
Subscriptions
- Payment is charged to your Apple ID account when you confirm the purchase.
- A subscription renews automatically for the same period and price unless you turn off auto-renew at least 24 hours before the end of the current period.
- Your account is charged for renewal within the 24 hours before the current period ends.
- You can manage or cancel a subscription at any time in your device's Settings › [your name] › Subscriptions, or in the App Store. Cancelling stops the next renewal; Pro stays active until the end of the period you have paid for.
- If we change the price of a subscription, Apple will notify you in advance, and where required ask for your consent, before the new price applies.
Refunds, restoring and Family Sharing
- All payments are processed by Apple. Refund requests are handled by Apple at reportaproblem.apple.com under Apple's policies; Maple cannot issue refunds directly.
- Use Restore Purchases in the App to bring Pro back on a new device signed in with the same Apple ID.
- Pro can be shared with your family through Apple's Family Sharing.
- If a purchase is refunded, or a subscription expires or is cancelled, Pro features stop working. Your saved computers and settings stay on your device.
4. Your responsibilities
- Connect only to computers you own or are authorized to access, and follow the rules of the organizations that own them.
- Do not use the App to gain unauthorized access to any system, or for anything unlawful.
- You are responsible for the security of your computers and for how they are reachable, including passwords, open network ports, VPNs and gateways.
- You are responsible for what you do on a remote computer through the App, including files you transfer and changes you make.
5. Third parties
The App works with software we do not control, such as the remote desktop or screen sharing service on your computer, your network and VPN, and Apple's services (iCloud, the App Store). Their own terms apply to them. Windows and Microsoft are trademarks of Microsoft Corporation; Mac and macOS are trademarks of Apple Inc. Maple is not affiliated with them. The App includes open-source software, listed with its licenses under Settings › Open Source Licenses.
6. Changes to the App
We may update the App, and add, change or remove features. If a change removes a significant Pro feature during a subscription period you have paid for, you may ask Apple for a refund under Apple's policies.
7. No warranty
To the extent permitted by law, the App is provided "as is" and "as available", without warranties of any kind. We do not guarantee that it will work with every computer, network or configuration, or that it will be uninterrupted or free of errors. The App is not a backup tool; keep your own backups of important data.
8. Limitation of liability
To the extent permitted by law, Maple is not liable for indirect, incidental, special or consequential damages, or for loss of data, profits or business, arising from your use of the App or of computers accessed through it. Our total liability to you for any claim is limited to the amount you paid for the App in the 12 months before the claim.
Nothing in these Terms limits rights you have as a consumer that cannot be limited under the law of the country where you live.
9. Ending these Terms
You can stop using the App at any time by deleting it; cancel any subscription separately as described above. We may end your right to use the App if you break these Terms, for example by using it to access systems without authorization.
10. Changes to these Terms
We may update these Terms. We will post the new version on this page and update the effective date. If a change is significant, we will also tell you in the App. If you keep using the App after a change takes effect, the new Terms apply.
11. Contact
Maple Ltd
Mumbai, Maharashtra, India
E-mail: support@mapleltd.com